Introduction
The following is an in-depth review of the betting agency ComeOn. This review covers the history, features, interface, sports & racing markets, upsides and downsides of the service.
This review is part of our comprehensive Bookmaker Reviews section. The Betting Agencies page provides information and reviews for other sports betting agencies that are suitable for Australians. The following details are updated periodically to keep them up to date.
History, Location and Licence
ComeOn is a relatively new entrant to online gaming, having obtained its first licence in October, 2011. The website is operated by Co-Gaming Limited, which is based in Malta.
For UK members ComeOn is licensed in the UK, while for everyone else ComeOn is licensed and regulated by the Government of Curacao.
Services and Features
| Deposit options | For Australian residents: credit card (Visa & MasterCard), Skrill (Moneybookers), Neteller, EntroPay, Ukash, Click2Pay and POLi 2. When using international bookmakers we recommend an e-wallet service like Skrill (Moneybookers) or Neteller. |
|---|---|
| Withdrawal options | For Australian residents: credit card, Skrill (Moneybookers), Neteller, EntroPay and Click2Pay. The minimum amount for a single withdrawal request is 20 Euro. |
| Transaction fees | 3% for credit card deposits below AUD $320. None for other deposit methods. Members are permitted three free withdrawals per month. Further withdrawals cost AUD $1.00 each. |
| Currencies | AUD, EUR, USD, DKK, GBP, NOK, PLN, SEK, RSD, CLP, NZD, CAD, RUB |
| Languages | English, Spanish, Dutch, Norwegian, Polish, Serbian, Finnish, Swedish |
| Odds formats | Decimal, American, fractional |
| Minimum deposit | $1 for UKash, $6 for credit cards and EntroPay, $12 for every other method |
| Minimum bet | 0.40 GBP or the equivalent in other currencies (AUD $0.63 at the time of review) |
| Maximum payout | The maximum winning to any customer on any day for bets placed is £100,000 or equivalent. Bet maximums are set for each wager and are based on the sport and the odds. We observed everything from $176 (rugby union line bet) to $17,358 (tennis head-to-head). |
| Deposit turnover requirements | None |
| Bonus credit turnover requirements | 3x for both the bonus and deposit amount with multi bets (minimum 2 selections) at 1.50 odds or greater |
| Bookmaker margin | 6.4% (see below for more details) |
| Credit facilities | None |
| Forbidden Jurisdictions | USA, France, Turkey and Curacao. The sportsbook service is not available to residents of Bulgaria and Israel. The poker service is not available to residents of Spain. |
| Mobile version of the website? | No |
| Identity checks | ComeOn has an online form where you can upload copies of identification documents, utility bills, credit cards and bank statements. This is required before making a withdrawal. |
| Dormant account fees | If no transaction has been recorded in the player’s account for a period of more than 30 months, it is said to be dormant. In such an instance the player accepts and acknowledges that the player’s account will be automatically closed. If an account has been closed, the balance on the players account, minus any bonus money, will be paid out to the player. If ComeOn is unable to contact the player, the money will be forfeited and paid out to the Malta Lotteries and Gaming Authority. ComeOn reserves the right to withdraw any bonus money and VIP points from the player’s account if the player has not logged in to his/her player account during the last six months. |
| Support | Online chat, email and call back services are available 24/7 |
Betting Interface and Website Layout
The ComeOn sportsbook service is powered by Sports Betting Tech (SBTech), the same provider for 10Bet.com. It uses the familiar three-column layout with sports listed on the left, markets and odds in the centre and the betting slip on the right.
When a sport is selected all relevant leagues are displayed in the centre column with checkboxes. This enables you to select and view multiple leagues at once.
As sports and leagues are selected the relevant odds are stacked one on top of the other in the centre column. Each league can then be minimised or removed from the display. This is convenient when you wish to view odds for various sports at the same time. When a particular fixture is selected, all markets for that fixture are displayed in the same manner. You can minimise and remove specific fixture odds from the screen as you would the betting markets.
The betting slip is highly functional, acting like a shopping cart as you browse the betting markets. Where applicable, combo bet options are offered, including doubles, trebles, etc. Each combo option states how many bets will apply and the total cost and potential profit are automatically displayed as you input stake amounts.
Overall, the betting interface is functional and easy to use.
Bookmaker Margin
In our most recent bookmaker margin survey, ComeOn had an average bookmaker margin of 6.4%, which is significantly higher than the survey median of 4.9%. From a punter’s perspective, the lower the margin, the better. ComeOn is relatively competitive for international sports like football and the major American leagues, however it is far less competitive for Australian sports.
Sports Markets
ComeOn offers betting on events in more than 90 countries. The major Australian leagues are catered for, however the betting selection is very limited, with only a few markets (head-to-head, line & O/U) offered on NRL and AFL fixtures. Popular international sports like tennis and football are well covered, as are the major American sports – including college football and basketball. We recommend you browse the betting markets yourself to see if they meet your needs.
Horse Racing
ComeOn does not provide race betting markets.
Live Sports Betting
Unlike Australian bookmakers1, ComeOn supports online in-play wagering. The live betting service is the same as that used by 10Bet.com. While ComeOn wasn’t included in our in-play betting survey, all functionality results concerning 10Bet.com in that survey also apply to ComeOn. At the time of writing, in-play markets were live for various New Zealand domestic rugby, U20’s NRL, volleyball, snooker, tennis and football fixtures.
Upsides
- Live (in-play) online wagering offered
- Easy to use, functional website
- Good selection of deposit and withdrawal options
- Three free withdrawals per month
- Live scores, historical results and statistics
- Members can self-impose deposit and wager limits
- Members accumulate reward points that can be spent on reload bonuses and bonus funds
- From our experience most withdrawal requests are paid within one business day
Downsides
- Harsh turnover requirements on bonus funds
- Limited betting on Australian sports
- Higher margins for Australian sports
- No horse racing markets
Bottom Line
Due to the fact that they share the same sportsbook platform, ComeOn is a similar service to 10Bet.com (see review). The service is solid, with a functional betting interface and good range of deposit options. The fact that they have a unique sign up offer for Australians illustrates their desire to penetrate the Australian market. The betting selection for Australian sports is poor but the major drawcard of ComeOn is its live online betting. This feature alone makes ComeOn a good complement to an Australian bookmaker membership.
Notes and Sources
- 1 http://en.wikipedia.org/wiki/Interactive_Gambling_Act
- 2 POLi facilitates online bank transfers that are acknowledged by the bookmaker instantly. This enables you to log into your banking provider, transfer money to the bookmaker, and place bets immediately.